Finnish Speaking Customer Service for Cloud Services Provider - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is delighted to announce a unique opportunity for Finnish Speaking Customer Service Representatives for a leading Cloud Services Provider, located in beautiful Greece. This position is perfect for individuals who are enthusiastic about technology and cloud solutions while delivering top-tier customer support. As a Finnish-speaking representative, you will assist clients in navigating their cloud service inquiries, ensuring a seamless and satisfying experience.
Key Responsibilities
- Manage customer inquiries regarding cloud services, products, and solutions via phone, email, and chat in Finnish.
- Provide detailed information on service features, pricing, and technical specifications.
- Assist customers with account-related inquiries, subscription management, and technical support.
- Resolve customer complaints and technical issues efficiently, maintaining high satisfaction levels.
- Document all customer interactions accurately in the CRM system.
- Collaborate with technical teams to ensure timely resolution of complex issues and improve customer experience.
- Stay informed about the latest trends in cloud technology to provide informed support to clients.
Requirements