Dutch Speaking Customer Service Agent Renowned German Luxury Brand Of Vehicles
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent for a renowned German luxury brand of vehicles. This prestigious role invites you to be part of a company recognized for its excellence and innovation in the automotive industry. As a Customer Service Agent, you will deliver exceptional service to our Dutch-speaking clients, ensuring they receive personalized assistance that reflects the luxury brand's standards.
Responsibilities
- Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries about luxury vehicles and related services.
- Provide detailed explanations of vehicle features, specifications, and financing options to enhance customer understanding and satisfaction.
- Resolve any complaints or issues with a focus on delivering first-class customer service.
- Document all customer interactions accurately in our CRM system to ensure continuity in service.
- Collaborate with other departments to streamline processes and improve the overall customer experience.
- Stay informed about product launches, promotions, and luxury vehicle market trends to provide relevant information to customers.
Requirements