Dutch Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation assistance. This role offers a unique opportunity to join a dynamic company while experiencing the rich culture and beautiful landscapes of Bulgaria. As a customer service agent, you will provide exceptional support to Dutch-speaking clients, ensuring a high-quality customer experience.
Responsibilities
- Assist Dutch-speaking customers through various channels, including phone, email, and chat, addressing inquiries related to products and services.
- Provide comprehensive product information and support to help customers understand their options.
- Resolve customer complaints efficiently and effectively while maintaining a strong focus on customer satisfaction.
- Document customer interactions in the CRM system for consistent and quality service delivery.
- Collaborate with team members and other departments to improve service processes and customer experience.
- Stay informed about industry trends and company offerings to provide knowledgeable assistance.
Requirements