Customer Success manager/ VIP Sales
posted by: spj_bot
We are looking for a Customer Success Manager / VIP Sales who will help us build strong relationships with key clients, increase sales, and provide a high level of service. If you know how to sell, find a personal approach to clients, and want to work in a fast-growing crypto industry — this role is for you!
Responsibilities:
- Actively sell GoMining products and services to VIP clients using a personal approach.
- Build trust with clients, understand their needs, and offer the right solutions.
- Provide premium support and help clients quickly via chat, messengers, and email.
- Work with CRM systems (HubSpot, Salesforce, etc.), update the client base, and track all interactions and deals.
- Work with marketing and product teams to improve the client experience.
- Analyze client behavior and suggest ways to increase their activity and LTV.
- Make sure all client requests are completed and satisfaction stays high.
- Find opportunities for upsell and cross-sell with existing clients.
Requirements