Personal Cruise Consultant
Job Summary
Crystal Cruises is seeking highly motivated and experienced candidates to join our Consumer Sales Team. You will join a high-performance team generating revenue by closing cruise sales from past guests and other sources. We are searching for sales professionals who are confident, positive, passionate, and looking for a new challenge in the luxury travel industry.
This role is an outbound sales role, where you are proactively phoning out to new enquiries and past guests - must work out of the Aventura office. Crystal does not relocate or sponsor applicants.
Essential Job Duties
• Meet or exceed established Crystal Cruises Sales & Service standards.
• Identify sales opportunities and close sales over the phone.
• Building long-term relationships with luxury cruise customers.
• Ensure booking details are complete and accurate in accordance with department guidelines; properly notating all bookings ensuring 100% precision on every call.
• Acquire and maintain in-depth industry and Crystal Cruises knowledge to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, onboard credits.
• Attending and actively participating in team meetings and training to ensure use of appropriate sales techniques and use of accurate information communicated to potential guests.