Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Transportation industry, particularly within rail and shipping services. If you are looking for a dynamic role that combines customer service excellence with a passion for transportation, this opportunity is for you. You will be responsible for providing top-notch assistance to customers in Polish, helping them navigate their transportation inquiries and requirements.

Key Responsibilities

• Handle customer inquiries related to transportation services, booking processes, and shipping information via phone, email, and live chat in Polish.
• Provide detailed information on service options, pricing, and schedules.
• Assist customers with reservations, changes, and cancellations promptly.
• Resolve customer complaints and issues to ensure satisfaction and loyalty.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with operational and logistics teams to deliver timely information to customers.
• Stay updated on transportation policies, industry trends, and service changes.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for Polish Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about customer service and want to work in a fast-paced, dynamic environment. You will be responsible for assisting passengers and airline partners with their inquiries, providing up-to-date information, and ensuring a seamless experience within the aviation sector.

Key Responsibilities

• Manage customer inquiries related to flight bookings, changes, cancellations, and other airline services via phone, email, and chat in Polish.
• Provide accurate information regarding flight schedules, baggage policies, and airline services.
• Assist customers in resolving issues and inquiries promptly, ensuring a high level of satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with various departments to address customer needs and enhance service delivery.
• Stay informed about airline policies, procedures, and industry developments.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the aviation industry. This position is perfect for individuals who are passionate about travel and customer service, and who are fluent in one or more Nordic languages. As a representative, you will assist travelers with their inquiries, providing support and ensuring a smooth journey in this dynamic sector.

Key Responsibilities

• Handle customer inquiries related to aviation services, including flight bookings, cancellations, and travel policies via phone, email, and live chat in Nordic languages.
• Provide information on flight schedules, baggage policies, and other travel-related questions.
• Assist customers in resolving issues, from ticketing problems to special requests.
• Document customer interactions accurately in our CRM system to ensure proper follow-up.
• Collaborate with internal teams and airline partners to resolve customer issues quickly.
• Stay informed about industry updates and best practices to provide accurate support.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the aviation industry, based in Athens. This position is perfect for individuals who have a passion for aviation and exceptional customer service skills. As part of our team, you will assist passengers and clients with their inquiries, ensuring a smooth and enjoyable experience while communicating effectively in Italian.

Key Responsibilities

• Address customer inquiries regarding flight schedules, ticket bookings, baggage policies, and other aviation-related services via phone, email, and live chat in Italian.
• Provide accurate and timely information while demonstrating a high level of customer care and professionalism.
• Assist customers in resolving issues related to booking changes, cancellations, and complaints.
• Document customer inquiries and interactions in the customer relationship management (CRM) system.
• Work closely with other departments, including operations and technical support, to ensure efficient service delivery.
• Stay updated on airline policies, procedures, and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce the opening for German Speaking Customer Service Representatives within the aviation industry. This position is ideal for individuals who are passionate about aviation and possess exceptional customer service skills. You will play a key role in ensuring that our customers receive outstanding support in German, helping them navigate their inquiries related to flight services, bookings, and customer assistance.

Key Responsibilities

• Handle customer inquiries related to aviation services, including flight bookings, cancellations, and general inquiries via phone, email, and live chat in German.
• Provide accurate information about flight schedules, ticketing, and airline policies.
• Assist customers with managing their travel arrangements and addressing any concerns effectively.
• Resolve issues and complaints with a customer-first approach, ensuring satisfaction.
• Document and maintain records of customer interactions in the CRM system.
• Collaborate with different teams to ensure smooth service delivery.
• Stay informed about current industry updates, routes, and company policies to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer a position for Dutch Speaking Customer Service Representatives in the transportation industry, specifically focusing on rail and shipping. This role is perfect for individuals who are passionate about travel and logistics and have a strong commitment to providing exceptional customer service. As a key member of our team, you will facilitate communication in Dutch, assisting customers with their transportation needs and inquiries.

Key Responsibilities

• Respond to customer inquiries about transportation services, including rail and shipping options, via phone, email, and chat in Dutch.
• Provide detailed information regarding schedules, ticketing, and shipping logistics.
• Assist customers with booking changes, cancellations, and any related issues.
• Resolve customer complaints in a professional manner, ensuring a positive experience.
• Document all customer interactions accurately and maintain records in the system.
• Collaborate with logistics and customer service teams to ensure efficient service delivery.
• Stay informed about transportation industry trends and changes to enhance customer engagement.

Requirements

Mercier Consultancy Medical is seeking enthusiastic individuals for the role of Dutch Speaking Customer Service Representatives in the vibrant city of Athens! Join our team and become part of an exciting environment within the aviation industry. As a Customer Service Representative, your primary responsibility will be to assist customers with their inquiries, providing exemplary service and support in Dutch. You'll play a crucial role in enhancing customer satisfaction and ensuring that every interaction reflects our commitment to excellence.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Dutch.
• Provide accurate information regarding flight schedules, bookings, and general travel queries.
• Assist customers with changes to their reservations and ticketing.
• Handle customer complaints and resolve issues in a professional manner.
• Ensure all customer interactions are documented accurately in the system.
• Work collaboratively with team members to enhance service delivery.
• Participate in training sessions to stay updated on products and services.

Requirements

Union Maritime is a leading global shipowner and shipping solutions provider, powering global trade by transporting essential cargo safely, sustainably, and efficiently. We operate with an unwavering commitment to excellence, leveraging extensive maritime expertise and innovative technologies to deliver reliable and agile services, enabling our partners to unlock new growth opportunities. We strive to build long-term partnerships and foster a culture of sustainability that creates value for our customers, crew, and the global communities we serve. 

We prioritise safety and environmental responsibility in all operations, continuously embracing digital innovation to optimise performance and reduce our ecological footprint. 

​We are currently looking for a junior role within the Post Fixtures Team at UML to support the Team leader and be responsible for their own claims and outstanding recoveries​ 

Requirements

ADAPTIT S.A. is a specialized ICT Group of Companies providing high-quality services, innovative solutions, and premium support to telecom providers, financial institutions, utilities, transport, retail, and enterprises seeking to optimize operations, enhance security, and drive growth.

As a trusted system integrator, we deliver tailor-made solutions and turnkey projects that maximize performance and return on investment. Since 2012, we have maintained a strong presence at MWC and are proud members of the American-Hellenic, German-Hellenic, and Chinese-Hellenic Chambers of Commerce.

We are looking for an Technical Operations Lead to lead the coordination and delivery of technical projects across our telecom and IoT domains. In this role, you will bridge engineering and project execution, ensuring that teams, partners, and customers remain aligned and that every deployment runs smoothly — from planning to completion. You will manage schedules, prioritize activities, oversee on-site work, and act as the central point of communication between technical teams, project managers, and customers.

Tiger Analytics is looking for an experienced Technical Program Manager to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

Key Responsibilities