SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via calls, chats, and emails;
• Troubleshoot user issues and offer clear, solution-oriented guidance;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails, and phone calls
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Schedule: Monday–Friday, 9am–6pm ARG

About eJam

At eJam, we scale innovative consumer brands through performance-driven digital marketing. Our Conversion Rate Optimization (CRO) team plays a central role in this mission, running high-volume A/B tests across landing pages, advertorials, checkout flows, offers, and retention funnels.

Every day, we optimize to drive higher conversions, stronger subscription take rates, and increased customer lifetime value (LTV).

We are seeking a CRO Analyst & Experiment Coordinator to analyze, validate, and report on our tests, ensuring every experiment produces accurate, reliable insights. This person will safeguard our testing process by preventing invalid test setups, spotting extra variables, and ensuring data integrity.

This is a critical role for someone who loves numbers, thrives on precision, and understands how small testing errors can cost a company significant revenue.

Under direct supervision, will be responsible for performing pre-analytical and assisting with the analytical procedures for patient testing.

REQUIREMENTS

Bachelor Degree in a Hard Scientific Field

1+ Years of experience in a professional laboratory

JOB LOCATION

Rancho Bernardo, CA

WORK SCHEDULE

• 5 days a week, Tuesday thru Saturday - 8 hours per day
• Shift time is 4:00 pm to 12:30 am
• 10% Shift differential on hours worked between 9pm and 4am
• $200.00 weekend differential when hours are worked on Saturday and Sunday

ESSENTIAL FUNCTIONS

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Laboratory

Part Time Female Specimen Collector  

Location: Tacoma, WA

Schedule: Part-Time | Monday, Wednesday, Friday 11:00am-2:00pm (9 hours/week)

Seeking: Female candidates required for observed collections of gender identified female patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

Part Time Male Specimen Collector  

Location: Tacoma, WA

Schedule: Part-Time | Monday, Wednesday, Friday 11:00am-2:00pm (9 hours/week)

Seeking: Male candidates required for observed collections of gender identified male patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

Full Time Lead Specimen Collector 

Location: Duluth, MN

Schedule: Full Time | 40 hours/week. Schedule varies

Seeking: Candidates must be willing to travel. This position may require overnight stays in Minnesota and Iowa.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. 

The Lead Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. 

As a Lead Specimen Collector: 

Full Time Specimen Collector II 

Location: Peoria, AZ

Schedule: Full Time: Schedule varies. (40 hours/week)

Seeking: Candidates must be willing to travel

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector II is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector II: 

**The Account Manager role is field-based and requires daily travel in the territory.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Who wins at Millennium Health...?

Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships.

Why this opportunity?

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: