Overview

As Union Maritime’s (UML) fleet continues to grow, within an increasingly complex regulatory landscape, with evolving client demands, there is a necessity to focus on strengthening our specialist Commercial Operations team in the London HQ.

The team’s dynamic work supports our tanker and dry bulk fleet. UML also has a substantial newbuild programme underway, which consists of chemical and product tankers, in addition to dry bulk vessels.

Commercial Operations have team members situated in London, Lagos and Singapore. UML also has offices in Athens, Mumbai and Tokyo, making this an opportunity to join a truly global team.   

Core Role Function

To oversee the commercial operations for our owned fleet of tankers, both across spot and period charter structures.

Responsibilities

About Excelya 
Excelya is a fastgrowing European CRO driven by the ambition to deliver the most engaging employee experience while becoming a leading player in clinical research. With more than 1,000 employees across 28 countries, we continue to expand and strengthen our organisation. 
As part of this growth, we are looking for a Senior Business Unit Manager to lead and develop one of our strategic Business Units, oversee a team of Business Managers, and drive operational and commercial excellence across a perimeter of approximately 70 consultants. 

Your Mission 

As a Senior Business Unit Manager, you will be responsible for the full operational, commercial and managerial performance of your Business Unit. Your responsibilities will include: 

Leadership & Team Management 

VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for a Clinical Informatics Director, MD/DO to help support a potential project to assist this objective.

Strategic Leadership & Governance

Mercier Consultancy MD is excited to announce an excellent opportunity for Italian Speaking Customer Service Representatives for a prominent Telecommunications Company, based in Greece. This role is ideal for individuals who are passionate about telecommunications and dedicated to providing exceptional customer support. As a representative, you will assist customers in Italian, addressing their inquiries and ensuring a smooth communication experience.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, billing, and account management via phone, email, and chat in Italian.
• Provide accurate information on mobile and broadband plans, features, and promotions.
• Assist customers with account issues, service activation, and troubleshooting technical problems.
• Resolve customer complaints and concerns efficiently to ensure high levels of satisfaction.
• Document all customer interactions in the CRM system for reference and follow-up.
• Collaborate with internal teams to enhance service delivery and address customer needs.
• Stay updated on the latest telecommunications products and service offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for German Speaking Customer Service Representatives in the Subscription-Based Services sector, with the opportunity to work in picturesque Greece. This role is designed for individuals who are enthusiastic about providing exceptional customer support to clients using subscription models. As a representative, you will assist customers in German, helping them navigate their subscription services and addressing various inquiries.

Key Responsibilities

• Handle customer inquiries regarding subscription plans, billing, and account management via phone, email, and chat in German.
• Provide detailed information about service features, pricing, and benefits associated with different subscription tiers.
• Assist customers with subscription modifications, renewals, and cancellations as needed.
• Resolve customer complaints efficiently, ensuring high levels of satisfaction and retention.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with other departments to improve service delivery and address customer needs.
• Stay informed about market trends and subscription service updates to provide relevant assistance.

Requirements

Senior Site Reliability Engineer (Enterprise Platform)

Location: US - Open to Europe if happy to overlap with EST

Remote | Full-time

Compensation: $150K - $200K

Our client is seeking a Senior Site Reliability Engineer (Azure) to architect and scale a robust infrastructure foundation for a high-growth distributed systems platform. This position is critical for ensuring that the platform operates as a secure, scalable, and production-ready environment capable of supporting complex enterprise use cases and high reliability standards.

The successful candidate will take a lead role in designing infrastructure from first principles, bridging the gap between product requirements and technical execution. This is a high-impact opportunity for a seasoned engineer to build greenfield Azure environments and establish operational excellence across a global ecosystem.

Key Responsibilities

Chief of Staff

Location: New York (Office)

Compensation: $150K - $200K

We are hiring on behalf of our client, the pioneers behind a high-performance Layer 1 blockchain that is setting a new global standard for scalability. By re-engineering the most widely adopted execution environments in Web3, they provide decentralized applications with the performance of Web2 combined with the sovereignty of Web3. They are seeking a highly strategic and operationally adept Chief of Staff to serve as a direct partner to our executive leadership.

This role goes far beyond administrative support; you will be a trusted advisor and core team member with broad visibility into our highest strategic priorities. As they enter a pivotal stage of growth, you will be the "operational glue" that drives execution, ensures organizational alignment, and translates high-level vision into measurable outcomes.

This position is based in New York City and requires a strong on-site presence.

We are hiring on behalf of our client, a single family office based in Limassol, a Head of IT.

As Head of IT, you will define and manage the IT strategy, infrastructure, and security for the family office while also providing direct, high-touch support to the shareholder. You will be responsible for ensuring that all systems are secure, reliable, and aligned with the long-term objectives and lifestyle needs of the family.

Key Responsibilities

• Own and execute the IT strategy for the family office and personal environments
• Act as the primary technology advisor to the shareholder
• Manage all IT infrastructure, cloud services, and end-user systems
• Plan and deliver system upgrades, migrations, and new technology implementations
• Design and maintain robust cybersecurity, privacy, and data protection controls
• Establish and test backup, disaster recovery, and business continuity plans
• Provide direct support for personal, executive, and travel technology
• Manage IT vendors, service providers, and external consultants
• Maintain documentation, access controls, and asset governance

Requirements

Technical Skills & Experience

Operating Systems & Devices

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an energy company, with the unique opportunity to work in beautiful Bulgaria. This role is perfect for individuals passionate about customer service and the energy sector who are eager to support clients in navigating their energy needs while communicating effectively in Dutch.

Key Responsibilities

• Manage customer inquiries regarding energy services, billing, and product information via phone, email, and chat in Dutch.
• Provide detailed explanations of energy plans, usage, and billing processes to customers.
• Assist clients with account management, including changes and updates to their energy services.
• Resolve customer complaints and issues effectively to ensure satisfaction and retention.
• Document all interactions accurately in the CRM system for effective follow-up and record-keeping.
• Collaborate with technical teams to provide accurate information and support related to energy services.
• Stay informed about industry trends and company offerings to enhance customer interactions.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. As a Clinical Research Director, you will have the opportunity to lead and manage clinical development programs, driving innovation in clinical research while building and mentoring a high-performing team.

This role is integral to the success of our clinical trials as you will ensure compliance with regulatory requirements, study protocols, and Good Clinical Practices (GCP) while striving to deliver impactful treatments to patients globally.

Main Responsibilities: