Dutch Speaking Customer Support - Remote in Bulgaria - Paid Relocation
Mercier Consultancy MD is excited to offer an opportunity for a Dutch Speaking Customer Support Representative with the flexibility of working remotely from Bulgaria. This role comes with the significant perk of paid relocation, making it an excellent choice for individuals looking to start a new chapter in a dynamic environment while providing exceptional service to our valued clients.
Key Responsibilities
- Deliver outstanding customer support to Dutch-speaking clients via phone, email, and chat.
- Assist customers with their inquiries about products, services, and company policies, ensuring timely responses.
- Effectively resolve customer issues and complaints to maintain high levels of satisfaction.
- Document customer interactions and feedback accurately in our CRM system.
- Work collaboratively with other departments to provide effective solutions and improve the customer experience.
- Stay updated on product knowledge and industry trends to offer the best possible support.
Requirements