Fitbit Products Support Specialist In Bulgaria - Work In Sofia - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a fantastic opportunity for a Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. We are looking for passionate individuals who want to help our customers enjoy the full benefits of their Fitbit products. This position comes with paid relocation, making it an ideal choice for those looking to embark on a new adventure while providing top-notch customer support.
Key Responsibilities
- Deliver exceptional customer support to users of Fitbit products through various channels including phone, email, and chat.
- Assist customers with product setup, troubleshooting issues, and inquiries about features and functionalities.
- Provide detailed guidance on health tracking, device syncing, and application usage to enhance the customer experience.
- Document interactions and resolutions accurately in our CRM system.
- Collaborate with our technical support team to resolve complex issues that require escalation.
- Keep up-to-date with the latest Fitbit product developments and health technology trends to provide informed assistance.
Requirements