Portuguese Speaking Customer Service for Tobacco Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a leading Tobacco Company in Greece. This role is ideal for individuals who are passionate about providing excellent customer service while working in a dynamic industry. As a customer service representative, you will assist clients with their inquiries and concerns regarding tobacco products, ensuring a high standard of service in Portuguese.
Key Responsibilities
- Manage customer inquiries related to tobacco products, regulations, and promotions via phone, email, and live chat in Portuguese.
- Provide clear and accurate information regarding product availability and features.
- Assist customers with order placements, account management, and resolving issues effectively.
- Document all customer interactions meticulously within our CRM system.
- Collaborate with the sales and marketing teams to ensure a consistent customer experience.
- Stay informed about industry trends and product developments to provide relevant assistance.
Requirements