Polish Speaking Customer Service for Media & Entertainment industry
posted by: spj_bot
Mercier Consultancy MD is delighted to announce a vacancy for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This position is perfect for individuals who are enthusiastic about media content and are dedicated to providing exceptional support to our clients. As a representative, you will assist customers in navigating our services while communicating effectively in Polish, ensuring they have an enjoyable experience.
Key Responsibilities
- Handle customer inquiries related to media and entertainment services, content subscriptions, and account management via phone, email, and chat in Polish.
- Provide guidance on service features, help troubleshoot technical issues, and address customer concerns.
- Assist customers with setting up accounts, managing subscriptions, and resolving billing inquiries.
- Document customer interactions accurately and follow through on outstanding issues.
- Collaborate with various teams to enhance the quality of service provided to customers.
- Stay updated on the latest media trends and platform developments to inform and engage customers.
Requirements