Polish Speaking Customer Service Agent - Work In Sofia - Paid Relocation Pack
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for a Polish Speaking Customer Service Agent to work in the vibrant city of Sofia. With a paid relocation pack included, this role allows you to immerse yourself in a new culture while assisting Polish-speaking customers with their inquiries and ensuring they receive top-tier support.
Responsibilities
- Provide assistance to Polish-speaking customers via phone, email, and chat regarding services and product inquiries.
- Deliver accurate information, resolve issues, and support customers in a friendly and efficient manner.
- Document all customer interactions and feedback in the CRM system to ensure smooth communication.
- Collaborate with team members to enhance customer experience and address recurring issues effectively.
- Stay current with product knowledge and brand updates to provide informed assistance to customers.
- Handle customer complaints with professionalism, ensuring customer satisfaction is prioritized.
Requirements