Nederlandse Klanten Service Agent For Mercier Consultancy In Griekenland
posted by: spj_bot
Mercier Consultancy MD is excited to invite applications for the position of Nederlandse Klanten Service Agent, based in Greece. This role is ideal for individuals who have a passion for customer service and are fluent in Dutch. You will be responsible for providing outstanding support to our Dutch-speaking clients, ensuring their inquiries and concerns are resolved effectively.
Responsibilities
- Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat.
- Address inquiries related to products and services, providing accurate and timely information.
- Resolve issues and complaints with a focus on customer satisfaction, ensuring a positive experience.
- Document customer interactions in the CRM system for tracking and follow-up purposes.
- Collaborate with team members to improve service delivery and customer experience.
- Stay knowledgeable about company policies, promotions, and product offerings to better assist customers.
Requirements