Italian Speaking Customer Service for Imaging Technology Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a vacancy for Italian Speaking Customer Service Representatives for an Imaging Technology Company located in Greece. This position is perfect for individuals passionate about technology and dedicated to delivering excellent customer support. In this role, you will engage with clients in Italian, assisting them with inquiries related to imaging products and ensuring they receive outstanding service.
Key Responsibilities
- Handle customer inquiries related to imaging technology products and services via phone, email, and live chat in Italian.
- Provide detailed information about product specifications, usage, and troubleshooting.
- Assist customers with order placement, modifications, and technical issues.
- Resolve customer complaints effectively and courteously to ensure satisfaction.
- Document all customer interactions accurately in the CRM system for future reference.
- Collaborate with technical support and operational teams to address customer needs swiftly.
- Stay updated on industry trends and product developments to enhance the customer experience.
Requirements