Italian Speaking Customer Service for Financial Services Company in Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. As a representative, you will engage with clients in Italian, assisting them with inquiries related to financial products, services, and transactions.
Key Responsibilities
- Manage incoming customer inquiries related to financial services, including account management, investment options, and general banking queries via phone, email, and chat in Italian.
- Provide accurate information about financial products, promotions, and compliance requirements.
- Assist customers with issue resolution, transactions, and account-related questions.
- Document all customer interactions and inquiries accurately in the CRM system for record-keeping.
- Collaborate with internal teams to improve service delivery and client satisfaction.
- Stay informed about financial market trends and company offerings to provide relevant advice to customers.
Requirements