Italian Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opportunity for Italian Speaking Customer Service Representatives within the Energy sector, specifically in the Oil & Gas industry. This role offers a chance to join a dynamic team committed to providing top-notch service to clients in a critical industry. You will be responsible for assisting customers with their inquiries related to energy products and services, ensuring that they receive accurate and timely support.
Key Responsibilities
- Manage customer inquiries regarding oil and gas products, pricing, and services via phone, email, and chat in Italian.
- Provide assistance with account management, service requests, and troubleshooting issues.
- Educate customers on product usage, safety regulations, and service features.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with technical and sales teams to facilitate solutions for customers.
- Stay updated on industry regulations and product offerings to provide informed assistance.
Requirements