German Speaking Customer Support - Food Delivery | Work In Greece
posted by: spj_bot
Mercier Consultancy MD is proud to announce an opening for a German Speaking Customer Support Representative specializing in food delivery services, based in the beautiful country of Greece. This position is ideal for individuals who are passionate about customer service and food-related industries, providing excellent support to our German-speaking clients.
Key Responsibilities
- Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
- Address inquiries concerning orders, menu options, delivery tracking, and service policies with accuracy and professionalism.
- Resolve customer issues and complaints efficiently to ensure high levels of satisfaction.
- Document customer interactions and feedback in our CRM system to improve service delivery.
- Collaborate with the logistics and culinary teams to enhance the overall customer experience.
- Stay informed about food safety regulations and menu updates to provide knowledgeable assistance.
Requirements