Dutch/Flemish Speaking Technical Online Support - Relocation to Sofia
posted by: spj_bot
Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch/Flemish Speaking Technical Online Support Specialists willing to relocate to Sofia, Bulgaria. This role invites individuals with a passion for technology and customer service to provide support to our Dutch and Flemish-speaking customers as they navigate our products and services.
Key Responsibilities
- Deliver exceptional technical support to Dutch and Flemish-speaking customers through online communication channels.
- Diagnose and resolve a range of technical issues efficiently, ensuring high levels of customer satisfaction.
- Guide clients through troubleshooting processes and offer clear, step-by-step instructions.
- Maintain detailed records of customer interactions and troubleshoot processes in our support system.
- Collaborate with internal teams to address complex issues and enhance customer experience.
- Stay updated on new product releases, service changes, and technical advancements to support customers effectively.
Requirements