Danish Customer Service Agent for the Worlds Largest Technology Company - Athens
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for a Danish Customer Service Agent to join the team servicing the world’s largest technology company. In this role, you will be pivotal in delivering outstanding customer service and support to our Danish-speaking clients. This position is ideal for those who are passionate about technology and dedicated to ensuring a superior customer experience.
Responsibilities
- Engage with Danish-speaking customers through phone, email, and chat to manage inquiries related to technology products and services.
- Provide detailed information about products, troubleshoot issues, and assist with account management.
- Resolve customer complaints with professionalism and a focus on achieving satisfaction.
- Document customer interactions in the CRM system to maintain comprehensive records.
- Collaborate with various teams to enhance service delivery and customer experience.
- Stay updated on the latest technology trends and product offerings to provide accurate information to clients.
Requirements