Job Summary

Crystal Cruises is seeking highly motivated and experienced candidates to join our Consumer Sales Team. You will join a high-performance team generating revenue by closing cruise sales from past guests and other sources. We are searching for sales professionals who are confident, positive, passionate, and looking for a new challenge in the luxury travel industry.

This role is an outbound sales role, where you are proactively phoning out to new enquiries and past guests - must work out of the Aventura office. Crystal does not relocate or sponsor applicants.

Essential Job Duties

• Meet or exceed established Crystal Cruises Sales & Service standards.

• Identify sales opportunities and close sales over the phone.

• Building long-term relationships with luxury cruise customers.

• Ensure booking details are complete and accurate in accordance with department guidelines; properly notating all bookings ensuring 100% precision on every call.

• Acquire and maintain in-depth industry and Crystal Cruises knowledge to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, onboard credits.

• Attending and actively participating in team meetings and training to ensure use of appropriate sales techniques and use of accurate information communicated to potential guests.

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the following position:

IT Business Analyst

The role

Our IT Business Analyst is an integral part of a cross-functional, fast-evolving team that bridges the gap between technology and business needs. Your daily life involves engaging with users, developers, and external IT partners to gather, evaluate, and translate business requirements into precise, actionable plans. When a new IT project is initiated, you're the first to dive into understanding the needs behind it—identifying stakeholders, capturing the requirements and ensuring that every technical aspect aligns with the business goals. You guide the process from concept to delivery, making sure that what gets built is not only functional but truly fits the users' needs. Whether you’re drafting project documentation, running a cost-benefit analysis, or supporting user training, your work has a direct impact on project success and team alignment. This is a full-time on-site role as an IT Business Analyst at Alumil located in Thessaloniki.

Your impact

ABOUT HARBOR LAB 

We are Harbor Lab, a forward-thinking B2B software startup dedicated to fostering trust within the maritime ecosystem. Our vision is to revolutionize the way Shipping Companies and Port Agents conduct their operations, leveraging transparency and innovation to optimize the maritime industry's last mile. 

At Harbor Lab, we're committed to becoming the preferred partner for all maritime operations, driven by our core values of ambition, trustworthiness, genuine care for people, and agility. We bring value to both sides of the equation by streamlining processes, reducing costs, and facilitating well-informed decision-making. Our ultimate goal is to build trust in the maritime ecosystem and transform the way maritime businesses operate. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2021 & 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

As a Junior Disbursement Analyst, you will serve our client’s needs by handling port and other costs analysis of the vessels following Harbor LAB’s standards. If clients are asking for, you might also work with one of the most important parties for a vessel’s operation, our registered Agents or any other third party, aiming to provide the most smooth experience to the Principals through our high-tech platform.  

WHAT YOU WILL BE DOING 

Job Summary

Crystal Cruises is seeking highly motivated and experienced candidates to join our Inbound Sales Team. You will join a high-performance team generating revenue by closing cruise sales from inbound calls and capitalizing on all Marketing initiatives. Inbound Sales will primarily work with Travel Partners.

Essential Job Duties