Mercier Consultancy MD is thrilled to announce an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, working remotely from Greece. This role is perfect for individuals who enjoy helping customers plan their travel experiences and are dedicated to providing world-class customer service. As a representative, you will assist clients in Croatian, addressing their inquiries and ensuring they have an exceptional experience using Booking.com.

Key Responsibilities

• Handle customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in Croatian.
• Provide detailed information regarding reservation processes, cancellation policies, and promotional offers.
• Assist customers with modifications to their bookings, ensuring a smooth and seamless experience.
• Effectively resolve issues and complaints, maintaining a focus on customer satisfaction.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay updated on trends in the travel industry and Booking.com offerings to better assist customers.

Requirements

Join Mercier Consultancy MD as a Swedish Speaking Client Service Representative! This exciting role offers paid relocation to Greece, allowing you to work in a dynamic environment while experiencing the beauty and culture of Greece.

In this position, you will be a key player in providing exceptional support to our Swedish-speaking clients. Your excellent communication skills will help build strong relationships and ensure a high level of satisfaction among our clients as you address their concerns and inquiries.

Your Key Responsibilities Will Include:

• Delivering outstanding customer service to our Swedish-speaking clients through various communication channels, including phone, email, and chat.
• Responding to client inquiries and resolving issues efficiently and professionally.
• Documenting all client interactions accurately in our CRM system to enable effective follow-up.
• Collaborating with internal teams to enhance service delivery and client satisfaction.
• Staying informed about our products and services to provide clients with the best possible assistance.

Requirements

Mercier Consultancy MD is actively seeking a German Speaking Client Service Representative to join our team! This remote position comes with the exciting benefit of paid relocation to Greece, providing you with a unique opportunity to work while exploring a beautiful culture.

As a German Speaking Client Service Representative, you will play a key role in ensuring our German-speaking clients receive outstanding support and service. Your effective communication skills will be vital in helping us maintain positive relationships with our clients and addressing their needs.

Your Key Responsibilities:

• Provide exceptional customer service to our German-speaking clients through various platforms, including phone, email, and chat.
• Address client inquiries, troubleshoot issues, and ensure timely resolutions for customer satisfaction.
• Document all client interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and client relationship management.
• Stay informed about our products and services to assist clients with detailed information and guidance.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a German Speaking Client Service Representative. This exciting position offers the flexibility of remote work, along with the wonderful opportunity for paid relocation to Greece!

In this role, you will be the primary point of contact for our German-speaking clients, ensuring they receive top-notch service and support. Your effective communication skills and dedication to client satisfaction will be crucial in representing our commitment to excellence.

Key Responsibilities:

• Provide exceptional customer service to our German-speaking clients via phone, email, and chat.
• Efficiently manage inquiries and resolve issues, creating a positive client experience.
• Accurately document all client interactions in our CRM system to facilitate effective follow-up.
• Collaborate with various internal teams to ensure client needs are addressed comprehensively.
• Stay knowledgeable about our products and services to better assist clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This role comes with a paid relocation package, offering you the chance to live in a vibrant city rich in history while making a meaningful contribution to our online community. As a Content Moderator, you will be responsible for evaluating and managing user-generated content, ensuring it aligns with our community guidelines and fosters a positive user experience.

Key Responsibilities

• Review and moderate user-generated content in Dutch to ensure compliance with community standards.
• Accurately classify content based on established policies and guidelines.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Collaborate with team members to improve and refine moderation processes.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This role offers a paid relocation package, allowing you to work in a thriving cultural hub while contributing to a safer online community. As a Content Moderator, your primary responsibilities will include reviewing and managing user-generated content to ensure it meets our community standards, creating a positive experience for our Dutch-speaking users.

Key Responsibilities

• Moderate and evaluate user-generated content in Dutch to ensure compliance with community guidelines.
• Accurately classify content based on established policies and provide moderation decisions.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user engagement to help improve moderation strategies.
• Work collaboratively with other team members to enhance content moderation processes.
• Stay informed about company policies related to content moderation and community interaction.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Client Service Representative. This remote position comes with an exciting opportunity for paid relocation to Greece, blending work with an enriching lifestyle experience!

In this role, you will serve as a vital link between our company and our Dutch-speaking clients, providing them with exceptional support and assistance. Your dedication to customer service will ensure that clients have a smooth and satisfying experience with our products and services.

Your Responsibilities Will Include:

• Delivering outstanding customer service to Dutch-speaking clients through various platforms, including phone, email, and chat.
• Effectively addressing inquiries and resolving client issues, always aiming for a positive outcome.
• Maintaining accurate records of client communications in our database for effective follow-up.
• Coordinating with internal teams to facilitate efficient problem resolution.
• Remaining knowledgeable about our products and services to provide informed support to clients.

Requirements

Mercier Consultancy MD is delighted to offer the position of Danish Speaking Client Service Representative. This remote role includes the unique opportunity for paid relocation to Greece, making it perfect for those seeking both career growth and a change of scenery!

In this role, you will serve as the main point of contact for our Danish-speaking clients, delivering exceptional customer service and support. Your skill in communication will be invaluable in ensuring a seamless experience for our clients, paving the way for their continued satisfaction and loyalty.

Your Key Responsibilities:

• Provide outstanding customer service to Danish-speaking clients through various channels such as phone, email, and chat.
• Tackle client inquiries and resolve issues efficiently, always focused on delivering a positive experience.
• Accurately document all client interactions in our customer relationship management (CRM) system.
• Collaborate with internal teams to effectively resolve client concerns and improve service quality.
• Stay informed about our services and products to offer well-rounded support to clients.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Danish Speaking Client Service Representative. This role offers the flexibility of remote work along with the enticing opportunity for paid relocation to Greece!

As a crucial part of our client service team, you will be the first point of contact for our Danish-speaking clients. Your role is essential in ensuring that their needs are met with exceptional service and support. Join us in delivering a top-tier experience while enjoying the unique lifestyle Greece has to offer.

Key Responsibilities:

• Deliver high-quality customer service to our Danish-speaking clients through various communication channels, including phone, email, and chat.
• Address and resolve client inquiries effectively, ensuring a positive experience with each interaction.
• Maintain accurate documentation of client interactions in our systems for seamless team communication.
• Work collaboratively with other departments to enhance service delivery and resolve client issues.
• Stay updated on product offerings to provide informed and helpful support.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Czech Speaking Content Moderator to join our team in Sofia, Bulgaria! This role comes with a paid relocation package, making it a fantastic opportunity for individuals looking to immerse themselves in a vibrant city while supporting a safe online community. As a Content Moderator, you will play a key role in reviewing and managing user-generated content to ensure it complies with community standards and guidelines, providing a positive experience for our Czech-speaking users.

Key Responsibilities

• Moderate and evaluate user-generated content in Czech to ensure adherence to community guidelines.
• Classify and assess content according to established moderation policies.
• Identify and report inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Collaborate with team members to improve content moderation processes.
• Stay informed about company policies related to content moderation and community engagement.

Requirements