Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty.

Key Responsibilities

• Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat.
• Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns.
• Maintain accurate and organized records of customer interactions in our CRM system.
• Gather and analyze customer feedback to identify opportunities for improving service quality.
• Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience.
• Stay current with product information, services, and industry trends to effectively assist customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Sales Representative to work in the vibrant city of Sofia, Bulgaria. We are looking for energetic individuals who are fluent in Dutch and have a passion for sales. In this role, you will be instrumental in promoting and selling our client's exceptional products and services, while building valuable relationships with customers.

Key Responsibilities

• Identify and connect with potential clients using various outreach methods, including phone calls and emails.
• Effectively communicate the features and benefits of our client’s offerings to facilitate informed purchasing decisions.
• Achieve or surpass individual sales targets and contribute to the overall success of the sales team.
• Stay informed about market trends and competitor activities, adjusting sales strategies accordingly.
• Work closely with marketing and support teams to ensure exceptional customer service and satisfaction.
• Engage in continuous training to enhance product knowledge and sales skills.

Requirements

eJam is a consumer products brand incubator and holding company focused on eCommerce marketing. We are seeking an experienced Retention Marketing Specialist to play a crucial role in supporting our marketing team's initiatives and contributing to our overall brand-building strategy.

Role Overview:

This position involves developing and executing email and SMS marketing strategies to enhance customer engagement, drive revenue growth, and support marketing efforts for our eCommerce, marketplace, and retail business.

This role is the right fit for you if :

Are you a people person with a knack for spotting talent? Do you thrive on engaging in meaningful conversations and building connections over the phone? We’re looking for a passionate and energetic Recruiter to add to our growing Recruitment team!

In this role, you’ll spend a significant amount of time screening resumes, conducting phone interviews, and helping us ensure a smooth hiring process. Your excellent communication skills and ability to connect with candidates will be key to finding the perfect fit for our growing company.

If you enjoy talking on the phone and have a talent for uncovering potential, we want to hear from you!

Monday - Friday, 9:00 am - 5:00 pm

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. We believe that relationships are the most important part of our business.

Requirements

HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences.

Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world’s top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft’s elite Inner Circle, representing the top 1% of partners worldwide.

We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth.

At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development — where your voice is heard, and your impact is felt.

DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs
Office requirement: This role will report to our office in Richardson, Texas

About DSI

DSI, a trusted and authorized partner of AT&T, is seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. This individual will play a key role in shaping agent performance, driving customer satisfaction, and supporting ongoing operational excellence within our contact center environment.

The ideal candidate brings a strong background in training within a wireless telecom contact center, along with expertise in managing escalated customer interactions, resolving issues through research and collaboration, and coaching others to perform at a high level. This role requires someone who can effectively demonstrate best practices and ensure frontline teams are prepared to handle a wide range of customer needs with professionalism and empathy.

If you’re passionate about training, thrive in fast-paced environments, and have experience in the wireless telecom industry—this is the opportunity for you.

• This is an in-office position that will report to our Richardson, Texas
• Full-time, Monday – Friday 9am – 5pm

About DSI

Mercier Consultancy MD is thrilled to announce entry-level job opportunities for Dutch speakers, complete with a paid relocation package to Sofia, Bulgaria! This is a fantastic opportunity for motivated individuals looking to begin their careers in an energetic and supportive environment. You will receive thorough training and have the chance to contribute to a variety of projects while enjoying the rich culture and lifestyle that Sofia has to offer.

Key Responsibilities

• Assist in various projects and support departmental operations to gain hands-on experience.
• Communicate fluently in Dutch with clients and team members.
• Participate in training sessions to enhance your skills and professional knowledge.
• Collaborate with colleagues to achieve shared goals and objectives.
• Provide input and feedback to help improve workflows and processes.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch Speaking Sales Specialist, providing an exciting opportunity to work (remotely) from Bulgaria with paid relocation. This role is perfect for energetic and results-driven sales professionals who are fluent in Dutch and have a passion for driving business growth. As a Sales Specialist, you will be responsible for engaging with clients, understanding their needs, and offering our tailored solutions in the Dutch-speaking market.

Key Responsibilities

• Identify and target potential leads through market research and outreach efforts.
• Conduct sales calls and presentations to effectively communicate the benefits of our services to Dutch-speaking clients.
• Build and nurture relationships with clients, ensuring a high level of customer satisfaction.
• Follow up on leads and maintain a robust sales pipeline through diligent tracking in our CRM system.
• Collaborate with marketing teams to develop strategies aimed at enhancing lead generation and brand awareness.
• Meet and exceed sales targets while contributing to the overall success of the company.

Requirements

Engineering Manager - Intent-Based Cross-Chain Infrastructure

Location: Remote

Compensation: $180K - $200K

We are building programmable, intent-based infrastructure on a leading Layer 1 protocol, making blockchain interactions smoother, smarter, and more composable. Our work enables intent-driven execution across chains, requiring high-velocity technical delivery and strong team leadership. We are seeking an Engineering Manager to accelerate execution across projects, partner integrations, and cross-team initiatives.

This role is focused on making things happen: ensuring technical projects are delivered on time, partner integrations run smoothly, and internal teams are fully aligned. You will lead and mentor a multidisciplinary engineering team while owning technical guidance, reliability management, and strategic process implementation.

Key Responsibilities: