Join Mercier Consultancy MD as a German Speaking Payment Support Specialist in the vibrant FinTech industry. This exciting role comes with a paid relocation package to Greece, allowing you to work in a dynamic environment while experiencing the rich culture of this beautiful country.

In this position, you will provide essential support to our German-speaking clientele, ensuring they have a seamless experience with our payment solutions. Your role will be pivotal in maintaining high customer satisfaction and addressing any payment-related inquiries effectively.

Key Responsibilities

• Deliver outstanding support to German-speaking customers via various communication channels, including email, phone, and chat.
• Assist clients with payment processing queries and troubleshoot any issues they may encounter.
• Guide customers through our payment solutions, providing clear instructions and best practices.
• Document customer feedback and interactions to help improve services.
• Work closely with other departments to enhance our payment offerings and customer experience.
• Keep abreast of industry trends and advancements in payment technology to offer informed assistance.

Requirements

Are you ready to embark on a new adventure in Bulgaria? Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Jobs in Sofia, with fully paid relocation! We are seeking motivated individuals who are passionate about customer service and excited to immerse themselves in a vibrant culture while working in an engaging environment.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients through various channels including phone, email, and chat.
• Address customer inquiries and concerns with a solution-oriented approach, ensuring a high standard of service.
• Assist clients with product information, guidance on services, and instructions as needed.
• Collaborate with internal teams to ensure seamless delivery of services and maintain high customer satisfaction.
• Document customer interactions and feedback in our CRM system accurately and efficiently.
• Stay informed about company services and developments to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for a German Speaking Customer Support Agent for Booking.com, with the exciting chance to work in Greece! In this role, you will provide exceptional support to our German-speaking customers, helping them navigate their travel bookings and ensuring a smooth experience.

Key Responsibilities

• Deliver outstanding customer service to German-speaking clients via phone, email, and live chat regarding their bookings and inquiries.
• Assist customers with reservations, cancellations, modifications, and general inquiries related to their travel plans.
• Resolve customer complaints and issues promptly while maintaining high customer satisfaction levels.
• Document interactions and updates in the CRM system accurately for future reference.
• Collaborate with various departments to address complex issues and improve customer experiences.
• Stay informed about Booking.com services, promotions, and travel trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce openings for German Customer Service roles in Greece, offering a unique opportunity with paid relocation. This position is ideal for individuals who are passionate about customer service and wish to experience life in beautiful Greece while working with a dynamic team. You will help German-speaking customers navigate their queries and provide top-notch support.

Key Responsibilities

• Manage customer inquiries from German-speaking clients via phone, email, and chat, addressing their concerns promptly.
• Provide information on products, services, and policies in a clear and friendly manner.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction and retention.
• Document all customer interactions in the CRM system to ensure accurate tracking and resolution of issues.
• Collaborate with other departments to enhance service delivery and resolve complex inquiries.
• Stay up-to-date with company offerings and industry trends to provide informative assistance to customers.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists;

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists;

What you need to succeed in this role:

Vice President of Signage

Location: Owings Mills, Maryland

Experience level: Mid-senior | Full-time

Our firm has been retained to identify a strategic and results-oriented Vice President of Signage for our client, a premier leader in the marketing and advertising fabrication industry. This executive leadership role is responsible for the strategic and operational success of the entire Signage Division, overseeing everything from design and fabrication to production, installation, and complex project management.

The Vice President will drive profitability and operational excellence by leading a multidisciplinary team of directors and managers. Our client is looking for a leader who can foster a culture of accountability and innovation, ensuring that the division remains at the forefront of signage technology and customer satisfaction.

Key Responsibilities:

Brainforce is hiring a Restaurant Manager for a 5* luxury hotel in Paphos.

The Restaurant Manager will be responsible for the day to day operation of the Restaurant, ensuring that all culinary standards of the outlet are always met, in accordance to the F&B standards, hygiene and safety regulations and policies of the hotel.

Duties & Responsibilities

We're looking for Norwegian speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

We're looking for German speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits