Mercier Consultancy MD is excited to offer a position for a Polish Speaking Back Office Gaming Support Specialist in Sofia, Bulgaria. This role is designed for individuals who are passionate about the gaming industry and excel in providing high-quality customer support. Your contributions will ensure that our Polish-speaking customers receive exceptional service and assistance in their gaming experience.

Key Responsibilities

• Provide back office support for Polish-speaking customers, addressing gaming-related inquiries through various communication channels.
• Collaborate with internal teams to effectively investigate and resolve customer issues.
• Document customer interactions with high accuracy and maintain comprehensive records of processes.
• Identify areas for improvement in operational procedures to enhance customer satisfaction and efficiency.
• Stay up-to-date with gaming products, industry developments, and relevant regulations to deliver knowledgeable support.
• Engage in continuous training and professional development to enhance skills and knowledge in the gaming sector.

Requirements

Join Mercier Consultancy MD as a Polish Speaking B2B Solutions Consultant in vibrant Sofia, Bulgaria! We are excited to provide an opportunity with paid relocation to talented individuals who are eager to make a difference in the B2B landscape. In this dynamic role, you will engage directly with clients to identify their needs, craft innovative solutions, and facilitate their journey toward success in the business marketplace.

Key Responsibilities

• Conduct in-depth consultations with clients to analyze their requirements and challenges.
• Design and propose custom B2B solutions aimed at optimizing client operations and driving business growth.
• Build and maintain strong relationships with clients, acting as a trusted advisor for their strategic decisions.
• Work alongside our technical team to ensure successful delivery and integration of solutions.
• Provide ongoing support and training to clients, ensuring they maximize the effectiveness of our solutions.
• Keep updated on industry trends and competitor offerings to provide valuable insights to clients.

Requirements

Join Our Team!

Are you fluent in German and looking for an exciting new opportunity that includes paid relocation to Greece? At Mercier Consultancy MD, we are thrilled to announce that we are seeking a dedicated and enthusiastic German Speaking Customer Representative.

This position offers the unique chance to work remotely while embracing the beautiful lifestyle that Greece has to offer, with paid relocation support to make your transition smooth and enjoyable.

Your Role:

• Provide exceptional customer support to German-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient in our client systems to deliver high-quality services quickly and efficiently.
• Collaborate with team members to ensure the timely resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in German and looking for an amazing opportunity to work remotely in Greece? Mercier Consultancy MD is excited to offer a position for a German Speaking Customer Representative that includes paid relocation to Greece!

This role not only allows you to provide exceptional customer service but also to experience the vibrant culture and scenic beauty of Greece while working from home.

Your Role:

• Deliver outstanding customer support to German-speaking clients, handling their inquiries with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist clients effectively.
• Become proficient in our client systems to ensure prompt and high-quality service delivery.
• Work collaboratively with team members to resolve customer issues swiftly and efficiently.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Eager to learn new tools and technologies conducive to remote work.
• Self-motivated, proactive, and able to thrive in a dynamic work environment.
• Willingness to relocate to Greece for this fantastic opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and seeking an amazing (remote) opportunity with the added benefit of paid relocation to Greece? At Mercier Consultancy MD, we are excited to welcome a passionate and dedicated Dutch Speaking Customer Representative to our team.

This position not only allows you to work remotely but also provides you with the chance to experience Greece's vibrant culture and lifestyle, fully funded by us!

Your Role:

• Provide exceptional customer support to Dutch-speaking clients, ensuring their inquiries are handled with professionalism and warmth.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become acquainted with our client systems to deliver accurate and timely solutions.
• Collaborate with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a keen focus on customer satisfaction.
• Eagerness to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic work environment.
• Willingness to relocate to Greece for this fantastic opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for a fantastic opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to announce an opening for a Dutch Speaking Customer Representative with the added benefit of paid relocation to Greece!

This is a unique chance to embrace a new lifestyle while providing exceptional service to our clients from the comfort of your home.

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, ensuring their inquiries are handled with professionalism and efficiency.
• Communicate effectively via phone, email, and chat to assist customers with their needs.
• Familiarize yourself with our client systems to deliver accurate and prompt solutions.
• Collaborate within a team to ensure swift resolution of customer issues and elevate overall service quality.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective client communication.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Eager to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Willingness to relocate to Greece for this exceptional opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity that offers paid relocation to Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative to join our vibrant team.

This position allows you to work remotely while enjoying the rich culture and beauty of Greece, along with the added benefit of relocation assistance.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Utilize multiple communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient in our client systems to deliver high-quality service promptly.
• Collaborate with team members to ensure the timely resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eager to learn new tools and technologies for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece and embrace the remote work lifestyle!

Benefits

Join Our Team!

Are you a fluent Danish speaker looking for an exciting opportunity to work remotely in Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a Danish Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role allows you to immerse yourself in a vibrant new culture while providing exceptional customer service from the comfort of your new home.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring that their inquiries are handled with professionalism and care.
• Communicate effectively via phone, email, and chat to assist customers efficiently.
• Become proficient in our client systems to provide accurate and timely solutions.
• Collaborate with your team to ensure the swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Excited about the opportunity to relocate to Greece for this fantastic role!

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role: