Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join Our Team!

Are you fluent in Polish and seeking an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to offer a rewarding position for a Polish Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role not only allows you to provide exceptional customer service but also lets you experience the beautiful culture and lifestyle of Greece.

Your Role:

• Provide outstanding customer support to Polish-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Utilize various communication channels such as phone, email, and chat to assist customers.
• Become familiar with our client systems to deliver efficient and high-quality service.
• Work closely with team members to ensure timely resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in Polish and looking for an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to offer a position for a Polish Speaking Customer Representative with paid relocation to Greece!

This role provides you the chance to embrace the beauty of Greece while delivering top-notch customer support to our clients.

Your Role:

• Provide outstanding support to Polish-speaking clients by addressing inquiries and resolving issues with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to ensure efficient and high-quality service.
• Collaborate with your team members to guarantee timely resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece for this fantastic opportunity!

Benefits

Join Our Team!

Are you a fluent German speaker seeking an incredible opportunity to work (remotely) and relocate to Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the added benefit of paid relocation to Greece.

This role provides you with the chance to embrace a vibrant culture while delivering exceptional customer service to our clients.

Your Role:

• Deliver outstanding customer support to German-speaking clients, ensuring their inquiries are met with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become knowledgeable about our client systems to provide accurate and prompt assistance.
• Collaborate with colleagues to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Willingness to learn new tools and technologies for a remote work environment.
• Self-motivated, proactive, and able to thrive in a dynamic setting.
• Willingness to relocate to Greece as part of this exciting opportunity!

Benefits

Mercier Consultancy MD is excited to announce a variety of Dutch Speaking job opportunities available in Greece, with both full-time and part-time remote positions. This is a fantastic chance for Dutch speakers looking to work in a vibrant and culturally rich environment while enjoying the flexibility of remote work. Join our dedicated team and contribute to our mission of delivering exceptional service to our clients.

Key Responsibilities

• Engage with clients and prospects in the Dutch language through various communication channels.
• Handle inquiries, provide information, and support clients with their needs effectively.
• Document interactions and manage client information in our CRM system.
• Collaborate with the team to enhance service delivery and optimize processes.
• Stay updated on our products and offerings to advise clients accurately.
• Participate in team meetings and contribute ideas for improving customer satisfaction and operational efficiency.

Requirements

Join Our Team!

Are you fluent in Dutch and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer a position as a Dutch Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role allows you to embrace a new culture while delivering exceptional customer service to our clients.

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed professionally and efficiently.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become knowledgeable in our client systems to deliver high-quality service efficiently.
• Work collaboratively with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills with a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to excel in a dynamic work environment.
• Open to relocating to Greece for this exceptional opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for an exceptional opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a Dutch Speaking Customer Representative position that includes paid relocation to Greece!

This role is perfect for those seeking to embrace a new lifestyle while providing outstanding customer service to our clients.

Your Role:

• Deliver high-quality customer support to Dutch-speaking clients, ensuring their inquiries are managed professionally and efficiently.
• Communicate through various channels, including phone, email, and chat, to assist customers.
• Become knowledgeable about our systems to provide accurate and prompt assistance.
• Work closely with your team to ensure swift resolutions of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Eagerness to learn new tools and technologies for remote work.
• Self-motivated and proactive, capable of thriving in a dynamic environment.
• Willingness to relocate to Greece and embrace a new adventure!

Benefits

Mercier Consultancy MD is seeking skilled Dutch Speaking Customer Care Representatives for IT Support Services, with the exciting opportunity to work in beautiful Greece! In this role, you'll provide essential support to Dutch-speaking clients, helping them navigate technical issues and ensuring a seamless experience with our IT services. If you have a passion for technology and a commitment to customer satisfaction, we want you to be part of our team!

Key Responsibilities

• Deliver exceptional technical support in Dutch via phone, email, and chat for IT-related inquiries.
• Assist customers with troubleshooting issues, software installations, and account management.
• Collaborate with internal teams to resolve complex technical problems and escalate issues when necessary.
• Document customer interactions and technical solutions in our CRM system accurately.
• Identify patterns in customer inquiries to suggest improvements in service delivery and technical documentation.
• Stay updated on IT trends and company products to effectively inform and support customers.

Requirements

Join Our Team!

Are you a fluent Danish speaker looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position as a Danish Speaking Customer Representative with paid relocation to Greece!

This unique opportunity allows you to experience the vibrant culture and beautiful landscapes of Greece while providing exceptional customer support.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, ensuring inquiries are addressed with care and professionalism.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to deliver accurate and efficient service.
• Collaborate with team members to ensure timely and effective resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and seeking an incredible opportunity to work (remotely) while enjoying the beauty of Greece? At Mercier Consultancy MD, we are excited to announce that we are looking for a dedicated Danish Speaking Customer Representative to join our team.

This role comes with the amazing benefit of paid relocation to Greece, allowing you to embrace a vibrant lifestyle while delivering exceptional service to our clients.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, ensuring inquiries are handled with professionalism and care.
• Communicate effectively via phone, email, and chat to assist customers with their needs.
• Become familiar with our client systems to deliver accurate and efficient solutions.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements