Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent who will work in Sofia, with paid relocation provided. This position is perfect for individuals seeking an international experience while delivering outstanding service to our Dutch-speaking clients. You will be instrumental in ensuring customer satisfaction and loyalty.

Responsibilities

• Provide assistance to Dutch-speaking customers via phone, email, and chat regarding inquiries related to products and services.
• Deliver comprehensive information about products, assist with orders, and troubleshoot any issues customers may encounter.
• Resolve customer complaints with professionalism and efficiency to enhance customer satisfaction.
• Maintain accurate records of customer interactions in our CRM system to improve service quality.
• Collaborate with colleagues and other departments to ensure a seamless service experience.
• Stay informed about product updates, promotions, and relevant market trends to offer the best support.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience.

This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe’s most vibrant countries.

Your Responsibilities

Customer Service:

• Handle customer inquiries via chat, email, and phone
• Assist with questions about orders, deliveries, and platform usage
• Ensure high-quality customer experiences by following internal procedures
• Participate in 10 days of paid training followed by on-the-job nesting in production

Partner Service:

Are you fluent in Dutch and passionate about providing excellent customer service? Would you like to live in Greece while working for an international company, with the freedom to choose between Athens or remote locations?

We are looking for Dutch-speaking Customer Service Representatives to join a growing international team. In this role, you will assist customers, provide solutions, and ensure a positive experience for users of a global digital platform.

This is an excellent opportunity to grow your career while enjoying life in Greece — whether you want to experience the bustling city life of Athens or enjoy a more relaxed lifestyle by the coast or islands.

Your Responsibilities

• Handle customer inquiries via phone, email, or chat in Dutch
• Provide accurate information and solutions in line with company policies
• Maintain high standards of professionalism and customer satisfaction
• Document interactions and escalate issues when needed
• Collaborate with your team to continuously improve service quality
• Follow internal procedures and workflows consistently

Requirements

Are you fluent in Norwegian and passionate about helping customers? Would you like to live in Greece while working in a dynamic international environment, with the option to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service Representatives to join the Dyson team. In this role, you will assist customers, provide solutions, and ensure a positive experience for users of a global digital platform.

This is a fantastic opportunity to combine professional growth with the Mediterranean lifestyle — whether you want the vibrant city life of Athens or a more relaxed pace by the coast or islands.

Your Responsibilities

• Handle customer inquiries via phone, email, or chat in Norwegian
• Provide accurate information and solutions in line with company policies
• Maintain high standards of professionalism and customer satisfaction
• Document interactions and escalate issues when needed
• Collaborate with your team to continuously improve service quality
• Follow internal procedures and workflows consistently

Requirements

Do you speak Danish fluently and enjoy helping people solve problems? We’re looking for Danish-speaking Customer Service Representatives to join the Dyson team. You’ll support customers of a global tech brand, providing solutions via chat, email, and phone, while delivering an outstanding service experience.

This is your chance to combine a rewarding career with life in Greece — whether you want the vibrant energy of Athens or the freedom to work from anywhere in this beautiful country.

What You’ll Do

• Assist customers in Danish across phone, chat, and email
• Resolve inquiries accurately and professionally
• Maintain high customer satisfaction and quality standards
• Escalate issues when needed and document interactions clearly
• Work with your team to improve processes and workflows
• Follow company guidelines and internal procedures

Requirements

Exciting Career Opportunity: Project Manager at ALUMIL!

ALUMIL, a leading manufacturer of architectural aluminum systems, is searching for a skilled Project Manager to oversee our projects across the Group. This pivotal role will involve coordinating various aspects of project execution while ensuring that our high standards of quality and customer satisfaction are met.

The Role

As a Project Manager you will be responsible for leading project teams and facilitating effective communication among all stakeholders, including suppliers, engineering teams, and subcontractors. Your leadership will ensure that projects are completed on time, within budget, and to the desired specifications.

This role is crucial in ensuring all projects align with design and construction standards, as well as adhering to HSE requirements.

Key Responsibilities:

Join Mercier Consultancy MD as a Polish Speaking Travel Support Advisor in Sofia, Bulgaria, and enjoy a paid relocation! We are looking for dedicated individuals with a passion for travel and customer service. In this role, you will be the primary point of contact for our Polish-speaking clients, helping them navigate their travel needs and ensuring an exceptional customer experience.

Key Responsibilities

• Assist Polish-speaking clients with travel inquiries through various communication channels, including phone, email, and chat.
• Manage bookings, modifications, and cancellations efficiently while maintaining high accuracy.
• Provide tailored travel recommendations that align with client preferences and desires.
• Address and resolve customer complaints effectively to ensure satisfaction.
• Document and keep records of client interactions and support requests within our CRM system.
• Keep up-to-date with travel industry trends and company services to provide informed advice to clients.

Requirements