Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work.

Key Responsibilities

• Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat.
• Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service.
• Document interactions and maintain detailed records in our CRM system for effective follow-up.
• Collect customer feedback to inform continuous improvement initiatives.
• Collaborate with colleagues to share insights and enhance the overall customer experience.
• Stay informed about products, services, and industry trends to assist customers effectively.

Requirements

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work in Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Italian Speaking Customer Representative.

This role provides the fantastic benefit of paid relocation to Greece, giving you the chance to immerse yourself in a beautiful culture while enhancing your career in customer service.

Your Role:

• Deliver exceptional customer support to Italian-speaking clients, ensuring their inquiries are managed with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eagerness to learn and adapt to new technologies suited for customer service.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willingness to relocate to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team.

Your Role:

• Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to deliver exceptional service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Mercier Consultancy MD is excited to offer a fantastic opportunity for an Irish Speaking Customer Service Agent based in Sofia, Bulgaria, with a fully paid relocation package! This role allows you to be part of a dynamic team while providing exceptional support to our Irish-speaking clientele.

Responsibilities

• Assist Irish-speaking customers through various communication channels, including phone, email, and chat, addressing inquiries and providing product information.
• Troubleshoot issues and resolve customer complaints with a strong focus on delivering prompt and effective solutions.
• Document customer interactions accurately in the CRM system to ensure consistency and quality service.
• Collaborate with team members to enhance the overall customer experience and share insights for continuous improvement.
• Stay updated on company products and services to provide knowledgeable support to clients.
• Represent the company's brand values and commitment to customer satisfaction in every interaction.

Requirements

Mercier Consultancy MD is excited to present the opportunity for an Icelandic Speaking Customer Service Agent in Sofia, Bulgaria, accompanied by a fully paid relocation pack! This position invites you to be part of a dynamic team, providing exceptional support to Icelandic-speaking customers within a renowned global company.

Responsibilities

• Engage with Icelandic-speaking customers through phone, email, and chat to address inquiries and provide detailed product information.
• Troubleshoot customer issues effectively, ensuring timely and satisfactory resolutions.
• Document all customer interactions in the CRM system for accurate record-keeping and quality assurance.
• Collaborate with other departments to enhance customer experience and improve service processes.
• Stay updated on product offerings and company policies to assist customers proficiently.
• Promote a positive brand image by delivering high-quality customer service at all times.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Online Support Specialist in beautiful Sofia, Bulgaria! We are looking for enthusiastic individuals who are passionate about technology and committed to delivering excellent customer service. In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical queries through online channels.

Responsibilities

• Offer outstanding technical assistance and support to Dutch-speaking customers via online platforms.
• Troubleshoot and resolve technical issues swiftly and effectively, ensuring customer satisfaction.
• Guide customers through common technical problems and provide step-by-step solutions.
• Document all interactions with customers in our support system for future reference and quality assurance.
• Collaborate with the development and product teams to relay customer feedback and improve service quality.
• Stay updated with the latest product releases and technical developments to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Technical Online Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who are tech-savvy and enjoy providing exceptional customer service. You will be responsible for assisting Dutch-speaking clients with various technical issues related to our services, ensuring a smooth and satisfying user experience.

Key Responsibilities

• Provide top-notch technical support to Dutch-speaking customers.
• Diagnose and resolve technical issues efficiently while ensuring clear communication with clients.
• Guide customers through troubleshooting steps and provide optimal solutions to their inquiries.
• Maintain detailed documentation of customer interactions and issues in the CRM system.
• Collaborate with internal teams to address complex technical challenges and improve service delivery.
• Stay informed about products, service updates, and best practices in technical support.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Dutch Speaking Sales Representative to work in the vibrant city of Sofia, Bulgaria. We are searching for dedicated and motivated individuals who are fluent in Dutch and have a passion for sales. In this role, you will engage with clients to promote and sell our client’s innovative products and services, helping to expand their market presence.

Key Responsibilities

• Identify and initiate contact with potential clients through phone calls, emails, and networking opportunities.
• Effectively communicate the features and benefits of our client’s offerings to assist clients in making informed decisions.
• Meet and exceed individual sales targets while contributing to the overall goals of the sales team.
• Conduct market research to stay informed about industry trends and competitors.
• Collaborate with internal teams, including marketing and customer support, to ensure a high level of customer satisfaction.
• Engage in ongoing training to enhance both your product knowledge and sales skills.

Requirements

Mercier Consultancy MD is seeking a motivated Dutch Speaking Sales Representative to join our thriving team in the vibrant city of Sofia, Bulgaria. This position is perfect for individuals who are passionate about sales and are fluent in Dutch. As a Sales Representative, you will be responsible for promoting and selling our client’s innovative products and services, while building strong relationships with customers in a fast-paced environment.

Key Responsibilities

• Proactively identify and reach out to potential clients through various channels, including phone calls and emails.
• Engage customers by clearly presenting the benefits of our client’s products, customizing your approach based on their needs.
• Meet or exceed individual sales targets as well as contributing to the overall success of the sales team.
• Conduct regular market analysis to track trends and gather competitive intelligence.
• Work closely with the marketing and customer support teams to ensure customer satisfaction and loyalty.
• Participate in ongoing training to continuously improve your product knowledge and sales techniques.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Dutch Speaking Customer Service Agent to join a leading team in Sofia. This position comes with a fully paid relocation package, making it a perfect opportunity for those looking to embark on a new adventure in Bulgaria while delivering high-quality service to Dutch-speaking customers.

Responsibilities

• Provide exceptional support to Dutch-speaking customers via phone, email, and chat, addressing inquiries and offering solutions.
• Assist with product information, order management, and account-related questions to enhance the customer experience.
• Troubleshoot issues and resolve complaints with a focus on customer satisfaction.
• Document customer interactions accurately in the CRM system for follow-up and quality assurance.
• Collaborate with other departments to ensure comprehensive customer support and service improvements.
• Stay updated on product developments and promotions to provide accurate information.

Requirements