Polish Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
posted by: spj_bot
Mercier Consultancy MD is excited to offer a position for a Polish Speaking Back Office Gaming Support Specialist in Sofia, Bulgaria. This role is designed for individuals who are passionate about the gaming industry and excel in providing high-quality customer support. Your contributions will ensure that our Polish-speaking customers receive exceptional service and assistance in their gaming experience.
Key Responsibilities
- Provide back office support for Polish-speaking customers, addressing gaming-related inquiries through various communication channels.
- Collaborate with internal teams to effectively investigate and resolve customer issues.
- Document customer interactions with high accuracy and maintain comprehensive records of processes.
- Identify areas for improvement in operational procedures to enhance customer satisfaction and efficiency.
- Stay up-to-date with gaming products, industry developments, and relevant regulations to deliver knowledgeable support.
- Engage in continuous training and professional development to enhance skills and knowledge in the gaming sector.
Requirements