German Speaking - Bank Customer Service in Malta - Sales Exp. Required
posted by: spj_bot
Next Job Abroad is seeking a qualified and motivated individual to join our team as a German Speaking Bank Customer Service Representative in the picturesque location of Malta. This position is tailored for candidates possessing a strong sales background coupled with exceptional customer service skills. The successful applicant will be responsible for providing top-tier banking solutions while effectively promoting our financial products. This role not only presents a career advancement opportunity but also offers the chance to experience the rich cultural heritage and pleasant climate of Malta.
Key Responsibilities
- Respond to customer inquiries regarding banking products and services in both German and English.
- Utilize sales expertise to assess customer needs and recommend appropriate financial solutions.
- Assist customers with account openings, product inquiries, and various banking transactions.
- Collaborate with the sales team to achieve and exceed established sales targets.
- Address customer complaints and ensure prompt resolution to maintain high levels of satisfaction.
- Accurately document all customer interactions and transactions within the relevant systems.
- Maintain up-to-date knowledge of banking regulations and product offerings.
Requirements