Slovenian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is pleased to offer a fantastic opportunity for a Slovenian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support. In this role, you will provide outstanding service to Slovenian-speaking customers, assisting them with their inquiries and ensuring a smooth experience with our products and services.
Responsibilities
- Assist Slovenian-speaking customers through phone, email, and chat, addressing their questions and issues related to products and services.
- Provide detailed information regarding account management, order processing, and service inquiries.
- Resolve customer complaints efficiently, maintaining a high level of customer satisfaction.
- Accurately document customer interactions and feedback in the CRM system.
- Collaborate with team members to continuously improve the customer service experience.
- Stay updated on company products and market trends to provide informed assistance.
Requirements