Slovak Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is ideal for individuals who are passionate about energy solutions and dedicated to providing top-notch customer support. As a representative, you will assist clients with their inquiries and help them navigate the complexities of energy services while communicating in Slovak.
Key Responsibilities
- Respond to customer inquiries related to oil and gas services, pricing, and regulations via phone, email, and chat in Slovak.
- Assist customers with service activation, problem resolution, and account management.
- Provide accurate information regarding energy products and guidelines.
- Document all customer interactions and report issues to relevant teams for resolution.
- Collaborate with technical support and field teams to facilitate customer needs.
- Stay updated on industry trends and regulatory changes to provide informed responses.
Requirements