Slovak Speaking Customer Service for Automotive industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for cars and exceptional customer service skills. As a representative, you will assist customers with their automotive inquiries, ensuring they receive timely and accurate information while communicating effectively in Slovak.
Key Responsibilities
- Manage customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Slovak.
- Provide detailed information about vehicle specifications, warranty details, and product availability.
- Assist customers with service appointments, order tracking, and complaint resolution.
- Document all customer interactions accurately in the CRM system for follow-up and reporting.
- Collaborate with technical and sales teams to address customer needs and enhance satisfaction.
- Stay informed about industry trends, automotive products, and company offerings to better serve customers.
Requirements