Polish Speaking Customer Service for Real Estate industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an open position for Polish Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about helping clients navigate their real estate needs. As a customer service representative, you will provide support to clients in Polish, assisting them with inquiries related to property listings, transactions, and market information.
Key Responsibilities
- Manage customer inquiries regarding real estate services, property listings, and market trends via phone, email, and chat in Polish.
- Provide clients with detailed information about properties and guide them through the buying or renting process.
- Assist in scheduling property viewings and coordinating with real estate agents.
- Resolve customer concerns and complaints in a professional manner, ensuring satisfaction.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with the sales team to ensure seamless communication and service delivery.
- Stay updated on real estate market developments and company offerings to better assist clients.
Requirements