Croatian Customer Support - Athens
posted by: spj_bot
Mercier Consultancy MD is excited to offer a position for a Croatian Customer Support Representative in the beautiful city of Athens, Greece. This role is ideal for energetic individuals who are passionate about customer service and want to assist our Croatian-speaking clients in their inquiries and challenges.
Key Responsibilities
- Provide exceptional customer support to Croatian-speaking clients through various channels, including phone, email, and chat.
- Respond promptly and accurately to inquiries about products, services, and company policies.
- Identify and resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Document all customer interactions in our CRM system for continuous improvement and service enhancement.
- Collaborate with team members across departments to deliver comprehensive solutions to customer needs.
- Stay informed about the latest product offerings and industry trends to better assist customers.
Requirements