Polish Speaking Customer Service for Education & E-Learning industry
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opportunity for Polish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and helping others navigate their learning journeys. As a representative, you will be instrumental in providing exceptional support to students, educators, and parents, ensuring they have access to the tools and resources they need in Polish.
Key Responsibilities
- Manage customer inquiries related to e-learning platforms, course offerings, and educational resources via phone, email, and chat in Polish.
- Offer guidance and assistance with student account management, enrollment processes, and technical issues.
- Provide accurate information about course content, pricing, and promotional offerings.
- Document customer interactions meticulously to ensure accurate record-keeping.
- Collaborate with educational teams to help resolve inquiries and improve user experience.
- Stay informed about educational trends and updates in e-learning to provide relevant support.
Requirements