Polish Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package
posted by: spj_bot
Mercier Consultancy MD is pleased to offer an outstanding opportunity for a Polish Speaking Customer Service Agent in Sofia, with a fully paid relocation package! This position allows you to immerse yourself in a dynamic work environment while providing excellent support for Polish-speaking clients within a respected global organization.
Responsibilities
- Assist Polish-speaking customers through multiple channels, such as phone, email, and chat, answering inquiries and providing product information.
- Troubleshoot and resolve customer issues efficiently, focusing on ensuring a high level of satisfaction.
- Maintain accurate records of interactions in the CRM system, ensuring detailed documentation of customer feedback and inquiries.
- Work collaboratively with team members to enhance the overall customer experience.
- Stay updated on company products and services to provide informed and helpful support.
- Promote the company’s values and maintain a positive brand image through effective communication.
Requirements