Polish-Speaking Customer Experts for Tobacco Products - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is seeking motivated Polish-Speaking Customer Experts to join our team for a unique opportunity focusing on tobacco products in Greece. As a member of our customer service team, you will provide specialized support to our Polish-speaking clients, ensuring they receive accurate information and exceptional service related to our tobacco offerings.
Key Responsibilities
- Assist Polish-speaking customers with inquiries regarding tobacco products via phone, email, and chat.
- Provide accurate information about product specifications, usage guidelines, and company policies.
- Maintain up-to-date knowledge of tobacco regulations and industry standards to ensure compliance and support.
- Document customer interactions in our CRM system to maintain accurate records and facilitate follow-ups.
- Work collaboratively with internal teams to resolve customer issues and enhance the overall experience.
- Monitor customer feedback and communicate insights to management for service improvement.
Requirements