Norwegian Speaking Customer Service for Pharmaceuticals industry
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for Norwegian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for dedicated individuals who are passionate about healthcare and keen to support customers in navigating pharmaceutical products and services. You will use your Norwegian language skills to assist patients, healthcare providers, and clients in understanding and accessing pharmaceutical solutions.
Key Responsibilities
- Handle customer inquiries related to pharmaceutical products and healthcare services via phone, email, and chat in Norwegian.
- Provide detailed information about product availability, usage, and regulatory compliance.
- Assist customers in processing orders and managing accounts, along with resolving any service-related issues.
- Document all customer interactions accurately and ensure proper follow-up for satisfaction.
- Collaborate with internal teams, including sales and medical support, to enhance customer experience.
- Stay updated on industry regulations and product information to provide current and relevant assistance.
Requirements