Norwegian Speaking Customer Service for Finance industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a remarkable opportunity for Norwegian Speaking Customer Service Representatives in the Finance industry. If you have a passion for finance and a commitment to providing top-notch customer service, this is the role for you. As a member of our dynamic team, you will assist customers with their financial inquiries while delivering exceptional service in Norwegian.
Key Responsibilities
- Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Norwegian.
- Provide accurate information on banking services, investment options, and financial regulations.
- Assist customers with account setup, transactions, and resolving issues related to their accounts.
- Handle and resolve customer complaints efficiently, ensuring a high level of satisfaction.
- Record and maintain accurate documentation of customer interactions in the CRM system.
- Collaborate with internal teams to enhance customer experiences and streamline processes.
- Stay informed about financial products and industry trends to provide relevant advice to customers.
Requirements