Norwegian Speaking CS Agent For Google - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to offer a unique opportunity for a Norwegian Speaking Customer Service Agent for Google, including paid relocation to the beautiful country of Bulgaria. In this pivotal role, you will assist Norwegian-speaking users in navigating Google's extensive range of services, ensuring they have a positive and efficient experience.
Responsibilities
- Handle customer inquiries in Norwegian through multiple channels, including phone, email, and chat.
- Provide support for Google's products and services, addressing user questions and concerns with expertise.
- Troubleshoot issues and provide effective solutions to enhance user satisfaction and engagement.
- Document customer interactions in the CRM system for reference and quality improvement.
- Collaborate with other teams within Google to escalate issues and ensure swift resolution.
- Stay updated on new features, products, and promotional activities to provide accurate information to customers.
Requirements