Lithuanian Speaking Customer Service for Hospitality & Tourism industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for enthusiastic individuals who love engaging with people and are passionate about providing exceptional customer service. As a representative, you will assist tourists and hospitality clients in navigating their inquiries and ensure they have a delightful experience.
Key Responsibilities
- Respond to customer inquiries regarding travel arrangements, accommodations, and local attractions via phone, email, and live chat in Lithuanian.
- Provide accurate information about services, bookings, and hospitality options.
- Assist in resolving customer issues, complaints, and last-minute changes professionally and efficiently.
- Document customer interactions thoroughly in our CRM system.
- Collaborate with hotel and service providers to ensure seamless customer experiences.
- Stay informed about local tourism developments and hospitality trends to better assist customers.
Requirements