Italian Speaking Fitbit Products Support Specialist - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to offer an opportunity for an Italian Speaking Fitbit Products Support Specialist to join our team remotely from Greece. This position is perfect for individuals who are passionate about health and fitness technology, as you will assist customers with their inquiries and support related to Fitbit products. You will provide essential support to ensure customers have the best experience with their devices.
Key Responsibilities
- Deliver exceptional customer support to Italian-speaking clients using Fitbit products through phone, email, and chat.
- Assist customers with product setup, troubleshooting, and usage queries.
- Provide clear and effective advice on product features, health tracking, and app integration.
- Document customer interactions and resolutions in the CRM system accurately.
- Collaborate with the technical support team for complex issues that require escalation.
- Stay updated on Fitbit products, features, and health tracking trends to provide informed assistance.
Requirements