French Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.
Responsibilities
- Respond to customer inquiries in French through multiple channels, including phone, email, and live chat.
- Assist clients with booking processes, cancellations, and modifications, ensuring a seamless user experience.
- Troubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfaction.
- Document and track customer interactions in the company’s CRM system for reference and quality assurance.
- Collaborate with teams across the organization to resolve complex customer issues effectively.
- Stay informed about promotions, services, and policies to offer accurate and helpful advice to customers.
Requirements