Dutch Speaking Customer Service For An American Multinational Financial Company
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives to join an esteemed American multinational financial company. This role is ideal for individuals who are passionate about providing top-notch customer support in the financial sector. You will be responsible for assisting clients with their inquiries and ensuring a seamless experience while using your Dutch language skills.
Key Responsibilities
- Respond to customer inquiries related to financial products and services via phone, email, and chat in Dutch.
- Educate customers on product features, account management, and financial solutions.
- Assist clients with troubleshooting account issues and providing relevant financial advice.
- Document all customer interactions accurately in the CRM system.
- Work collaboratively with various departments to resolve customer issues promptly.
- Stay up-to-date with financial regulations and service offerings to provide accurate information.
Requirements