Dutch Speaking Customer Service Agent For Paypal - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for PayPal, offering the opportunity to work in Greece. In this role, you will be part of a dynamic team dedicated to providing exceptional support to Dutch-speaking clients utilizing PayPal's services. Your effective communication and problem-solving skills will play a vital role in ensuring customer satisfaction.
Responsibilities
- Assist Dutch-speaking customers through phone, email, and chat with inquiries related to PayPal services and accounts.
- Provide accurate information regarding transactions, billing, and account management.
- Address and resolve customer complaints promptly and professionally.
- Document all customer interactions in the CRM system, maintaining quality and consistency in service delivery.
- Work collaboratively with internal teams to ensure a seamless customer experience and adherence to company policies.
- Stay informed about PayPal's offerings, updates, and security measures to provide accurate guidance.
Requirements