Dutch Speaking Customer Service Agent For Ahold - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Agent to work with Ahold, one of the leading retail companies. This position not only allows you to provide exceptional service to Dutch-speaking customers but also lets you experience the beautiful lifestyle in Greece. Join us in delivering outstanding support to our valued clients!
Responsibilities
- Assist Dutch-speaking customers via phone, email, and chat, addressing inquiries related to products and services offered by Ahold.
- Provide comprehensive product information, assist with order placements, and guide customers through any issues.
- Resolve customer complaints and concerns professionally and efficiently to enhance customer satisfaction.
- Maintain detailed records of customer interactions in our CRM system for quality tracking and follow-up.
- Collaborate with team members to improve service processes and enhance the overall customer experience.
- Stay informed about promotions, product offerings, and company policies to provide up-to-date assistance to clients.
Requirements