Dutch Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Agent for Booking.com, complete with paid relocation to the beautiful Greece. This role is perfect for individuals who are passionate about customer service and want to help Dutch-speaking clients with their travel and booking needs, ensuring they have a smooth and enjoyable experience.
Responsibilities
- Respond to customer inquiries in Dutch via phone, email, and live chat.
- Assist customers with the booking process, including modifications and cancellations to their reservations.
- Troubleshoot and resolve any issues related to bookings to ensure customer satisfaction.
- Document all customer interactions and insights in the CRM system for quality assurance.
- Collaborate with other teams to ensure swift resolutions to complex customer issues.
- Stay informed about the company's services, policies, and promotions to provide accurate information to customers.
Requirements