Dutch Customer Advisor for Smart Home & Appliances For MCG - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Advisor for Smart Home & Appliances with MCG. This remote position allows you to work from anywhere in Greece while assisting customers with their home technology needs. If you have a passion for innovative smart home solutions and exceptional customer service, we want to hear from you!
Key Responsibilities
- Deliver top-tier customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
- Assist customers with product inquiries, troubleshooting issues, and technical support.
- Guide users through the setup and effective use of smart home devices, ensuring a seamless customer journey.
- Document all customer interactions accurately in the CRM system.
- Provide feedback to product teams on customer concerns and suggestions for improvement.
- Keep updated with the latest trends in smart home technology and product features.
Requirements