Danish Customer Service Agent For FinTech - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.
Responsibilities
- Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services.
- Provide clear and accurate information about account management, transactions, and financial services.
- Assist customers with troubleshooting issues and resolving complaints promptly and professionally.
- Document all customer interactions in the CRM system for quality assurance and follow-up purposes.
- Collaborate with various teams to enhance the customer experience and ensure continuous improvement.
- Stay updated on evolving products, industry trends, and company policies to offer informed support.
Requirements