Support Specialist L1 - (Remote - Serbia)

Support Specialist L1 - (Remote - Serbia)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Support Specialist L1 in Serbia.

In this role, you will be the first point of contact for customers and users, helping them resolve their daily issues via the in-app chat. You will embody best support practices and contribute to improving the customer experience by collaborating with product, sales, and customer success teams. You will also take part in creating educational content such as guides, videos, and onboarding materials. This role is ideal for someone who is curious, self-driven, and enjoys working in a tech-driven environment, with a strong focus on customer support.

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